Terms of Service

Effective date: October 14, 2026 · Last updated: October 14, 2026 · Disclosure version: 2026-10-14-v1

These Terms of Service (“Terms”) govern access to and use of the Authentix account authenticity evaluation service available at authentix-account.com (the “Service”), operated by Dovewood Capital, LLC, a Texas limited liability company d/b/a Authentix (“Authentix,” “we,” “us,” or “our”). By accessing or using the Service, you agree to these Terms.

1. What the Service does — and does not do

The Service evaluates a publicly identified X (formerly Twitter) account using signals derived from data made available through the X API, and returns a score, a decision classification, and a confidence rating. If an evaluation meets our approval threshold, the Service may issue a one-time verification credential that a third party can later submit for verification.

Affirmative disclosure approval is required before an evaluation. An authenticated user must affirmatively approve the then-current Privacy Policy, these Terms, and the Disclaimer through the Service before an evaluation may be performed. The approval is recorded with the disclosure versions in effect at the time of approval. If a disclosure version changes, renewed approval is required before a subsequent evaluation. This approval requirement does not change the automated nature, limitations, or prohibited uses of the Service.

The Service does not verify a person’s real-world identity. It does not confirm who controls an X account, does not perform any form of Know Your Customer (KYC) screening or identity-document verification, and its output is not a legal or factual determination of authenticity, trustworthiness, or good standing. The evaluation reflects an automated, inferential assessment of publicly observable account signals as of the time of evaluation, and may be wrong, outdated, or based on incomplete information.

The evaluation may retain a 30-day public activity corpus. Authentix may store the public posts returned for the evaluation period together with timestamps, references, text, and public engagement metrics. Eligible users may also receive an AI-generated interpretation based on the stored evaluation evidence. That interpretation does not change the AAE-1.0 score or its methodology. Automated readings, including an assessment by the Grok model from xAI, are part of the final score, as described in Final score.

Administrator evaluation mode. Authorized administrators may evaluate a target account other than the account used to sign in. Ordinary users remain limited to their authenticated account.

2. Prohibited uses — eligibility decisions

You may not use the Service, and may not permit or instruct anyone else to use any output of the Service (including an evaluation score, decision, or verification credential), as a factor in any decision regarding a person’s eligibility for employment, credit, insurance, housing/tenancy, or any other purpose that would cause the output to constitute a “consumer report” under the U.S. Fair Credit Reporting Act (FCRA) or a similar law in any other jurisdiction. The Service is not designed, maintained, or intended to be used as a consumer reporting product, and we make no representation that it satisfies the accuracy, dispute, or procedural requirements applicable to such products. Using the Service for a purpose prohibited by this section is a material breach of these Terms.

3. Acceptable use

You agree not to use the Service to:

Harass, stalk, dox, or intimidate any individual, including the holder of an evaluated X account;
Evaluate accounts at a scale or frequency intended to circumvent rate limits or gather data in bulk;
Misrepresent a verification credential as an official, governmental, or legally binding attestation of identity;
Violate X’s Developer Agreement, Developer Policy, or Terms of Service in connection with your use of the Service; or
Violate any applicable law.

4. Verification credentials and relying parties

A verification credential issued by the Service is a single-use, time-limited token tied to a specific evaluation. If you receive a credential from someone else and submit it to us for verification, we will return the associated evaluation’s username, X user ID, score, decision, and confidence rating. You acknowledge that this information originates from an automated evaluation and not from any relationship between you and the evaluated account holder, and that you rely on it at your own risk. Authentix is not a party to, and assumes no responsibility for, any decision or action a relying party takes based on a verified credential.

5. Accounts and payment

The Service offers one report. Every report includes every feature of the Service; no feature is sold separately or at an additional charge. The price of a check depends on how active the checked account is and is shown for that account before you pay, as described on authentix-account.com at the time of use. Pricing is subject to change; material changes will be reflected on the pricing page.

6. Disclaimer of warranties

THE SERVICE AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT EVALUATIONS ARE ACCURATE, COMPLETE, OR CURRENT, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. THE SERVICE DEPENDS ON THE X API, WHICH WE DO NOT CONTROL AND WHICH MAY CHANGE, BECOME UNAVAILABLE, OR BE RESTRICTED AT ANY TIME.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTHENTIX AND ITS OWNERS, OFFICERS, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR REPUTATION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING FROM THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

8. Indemnification

You agree to indemnify and hold Authentix harmless from any claim, loss, or damage, including reasonable attorneys’ fees, arising from your use of the Service in violation of these Terms, applicable law, or the rights of any third party, including any use prohibited under Section 2 or Section 3.

9. Intellectual property

The Service, including its underlying methodology, scoring logic, and software, is the property of Dovewood Capital, LLC and is protected by applicable intellectual property laws. These Terms do not grant you any right to the Service beyond the limited right to use it as intended.

10. Termination

We may suspend or terminate your access to the Service at any time, with or without notice, including for violation of these Terms.

11. Governing law and dispute resolution

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. You agree that any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Tarrant County, Texas, and you consent to personal jurisdiction there.

12. Evidence view

The evidence view is an automated, informational summary of public information. It can be incomplete, out of date or wrong. It is not a determination of who an account belongs to, whether it is authentic, what its owner intends, or whether anyone has done anything wrong. Do not rely on it as the sole basis for any decision that affects a person, including decisions about employment, credit, housing, insurance, education or legal matters.

Every check can be run on any public account you choose and includes every part of the evidence view. Each check is priced for the account it runs on, as described in Pricing per account. Do not use the evidence view to harass, threaten, expose or target anyone. You are responsible for using results about other peoples accounts lawfully. Information from X is also subject to the terms that apply to X content. A recheck is a new check of the same account using current information from X; it is priced and paid for like any other check, and its result shows what changed since the earlier check. We may decline or stop a check that we reasonably believe is being used to abuse the service.

13. Automated reading scores

Automated reading scores (authenticity, credibility, behavior, conversation context, alignment, language and pictures) are generated by artificial intelligence from public content. They are opinions, not facts or findings about any person, they can be wrong or inconsistent between checks, and they are provided for information only. The restrictions on reliance and use in the Evidence view section apply to them in full.

14. Pricing per account

Each check is priced for the account it will run on, based on the expected cost of checking that account, and the price is shown before you pay. A paid check can be used once, only for the account it was priced for, and includes every part of the evidence view. A price is valid until midnight Central Time on the day it was given. Prices can differ between accounts and change over time. Getting a price does not run a check.

15. Final score

The final score shown for a check is calculated by automated systems. 50% of it is an artificial-intelligence assessment by the Grok model from xAI, 25% comes from the automated reading scores, and 25% combines the account profile score and the 30-day evidence score, each part weighted by how confident it is, including automated readings of whether pictures were generated or altered by artificial intelligence. Information that is missing or cannot be read earns no points and lowers the final score, so an account that shares little publicly, or whose information X does not return, can score lower for that reason alone. The final score is described by one of six conclusions (Looks genuine, Mostly checks out, Mixed signals, Hard to verify, Warning signs found, Too new to tell), each shown with the reasons behind it. The final score and its conclusion are automated opinions and not facts or findings about any person. It can be wrong, and it can differ between checks of the same account as the account and the automated readings change.

The final score can differ from the AAE-1.0 score. Verification credentials are issued and verified only on the AAE-1.0 result. The restrictions on reliance and use in the Evidence view section apply to the final score in full.

16. All sales are final

All sales are final, except as stated here and where the law requires otherwise. If part of a paid check cannot be completed, for example pictures that could not be read, the part of the price for it, including the sales tax on that part, is refunded automatically to the card you paid with. Apart from these automatic partial refunds, no refunds are given.

This applies to every purchase made through the Service, including every paid check. The price of a check is shown before you pay, and by paying you agree that the purchase is final apart from those automatic partial refunds.

17. Keeping or deleting a reading

After each reading you can save a copy on your own device, delete the reading now, or do neither, in which case it stays in your history until you delete it. Deleting a reading is permanent and removes it and the evidence stored about it from our servers, except payment records, which we keep, and except while a legal or investigative retention hold applies. A copy saved on your device stays only in your browser, is not sent to us, and is not accessed by us without your explicit written consent; you are responsible for the security of your own device and browser. Details are in the Privacy Policy under Keeping or deleting a reading.

18. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after a change takes effect constitutes acceptance of the updated Terms.

19. Contact

Dovewood Capital, LLC
d/b/a Authentix
Fort Worth, TX 76109
Support: use the ? help button on authentix-account.com
Email: kellyhorak@authentix-account.com